Customer Service Representative salary in South Bend-Mishawaka, IN-MI
Customer Service Representatives in the South Bend-Mishawaka, IN-MI metro area earn a median of $40,420 a year ($19.43 an hour), based on BLS data for 1,870 workers.
Pay ranges from $30,560 for the lowest-paid 10% to $60,660 for the top 10%. That is 10% lower than the national median of $44,770. Pay here is 6% lower than the Indiana statewide median of $43,140. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $44,060, above the median because a few high earners pull it up.
Pay range for customer service representatives in South Bend-Mishawaka, IN-MI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,560 | $14.69 |
| 25th percentile | $34,940 | $16.80 |
| Median | $40,420 | $19.43 |
| 75th percentile | $48,970 | $23.54 |
| 90th percentile (top earners) | $60,660 | $29.16 |
| Average (mean) | $44,060 | $21.18 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,368.33 |
| Semi-monthly (24 a year) | $1,684.17 |
| Biweekly (26 a year) | $1,554.62 |
| Weekly | $777.31 |
| Hourly | $19.43 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $40,420 salary, see how much house you can afford in Indiana at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Midland, MI | $48,250 | 620 |
| Elkhart-Goshen, IN | $48,000 | 1,540 |
| Chicago-Naperville-Elgin, IL-IN | $47,100 | 75,240 |
| Cincinnati, OH-KY-IN | $46,470 | 19,410 |
| Fort Wayne, IN | $45,200 | 3,020 |
| Grand Rapids-Wyoming-Kentwood, MI | $44,990 | 9,010 |
| Detroit-Warren-Dearborn, MI | $44,730 | 31,310 |
| Lansing-East Lansing, MI | $44,250 | 3,790 |
| Kalamazoo-Portage, MI | $44,130 | 1,970 |
| Niles, MI | $43,620 | 930 |
| Indianapolis-Carmel-Greenwood, IN | $43,460 | 17,830 |
| Columbus, IN | $42,700 | 600 |
| Jackson, MI | $42,230 | 830 |
| Traverse City, MI | $42,030 | 960 |
| Michigan City-La Porte, IN | $41,880 | 420 |
| Monroe, MI | $41,650 | 370 |
| Louisville/Jefferson County, KY-IN | $41,600 | 13,630 |
| Lafayette-West Lafayette, IN | $41,090 | 900 |
| Battle Creek, MI | $40,870 | 620 |
| Muskegon-Norton Shores, MI | $40,760 | 700 |
| Bloomington, IN | $39,660 | 770 |
| Muncie, IN | $39,640 | 640 |
| Ann Arbor, MI | $39,480 | 3,440 |
| Evansville, IN | $39,410 | 2,010 |
| Bay City, MI | $38,880 | 330 |
| Flint, MI | $38,800 | 1,970 |
| Terre Haute, IN | $38,600 | 530 |
| Kokomo, IN | $38,380 | 340 |
| Saginaw, MI | $36,150 | 2,320 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Indiana statewide figures.
Related jobs in South Bend-Mishawaka, IN-MI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,320 | $17.46 |
| Hotel, Motel, and Resort Desk Clerks | $30,730 | $14.77 |
| Court, Municipal, and License Clerks | $45,200 | $21.73 |
| Loan Interviewers and Clerks | $47,600 | $22.89 |
| Interviewers, Except Eligibility and Loan | $46,410 | $22.31 |
| Eligibility Interviewers, Government Programs | $42,720 | $20.54 |
| Human Resources Assistants, Except Payroll and Timekeeping | $46,120 | $22.17 |
| File Clerk | $38,590 | $18.55 |
| Brokerage Clerk | $56,810 | $27.31 |
| Order Clerk | $41,170 | $19.79 |
| Office Clerks, General | $41,590 | $19.99 |
| Bookkeeping, Accounting, and Auditing Clerks | $47,940 | $23.05 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $39,510 | $18.99 |
| Shipping, Receiving, and Inventory Clerks | $44,820 | $21.55 |
More: Office and Administrative Support Occupations · all salaries in South Bend-Mishawaka, IN-MI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in South Bend-Mishawaka, IN-MI?
The median salary for customer service representatives in the South Bend-Mishawaka, IN-MI metro area is $40,420 a year, or $19.43 an hour. Pay ranges from $30,560 for the lowest-paid 10% to $60,660 for the top 10%.
How much do the highest-paid customer service representatives make in South Bend-Mishawaka, IN-MI?
The top 10% of customer service representatives in the South Bend-Mishawaka, IN-MI metro area earn at least $60,660 a year. The top 25% earn $48,970 or more.
What is the starting pay for customer service representatives in South Bend-Mishawaka, IN-MI?
Entry-level pay (the 10th percentile) is about $30,560 a year, and a quarter of customer service representatives earn $34,940 or less.
How many customer service representatives work in South Bend-Mishawaka, IN-MI?
About 1,870 customer service representatives are employed in the South Bend-Mishawaka, IN-MI metro area, not counting the self-employed.