Customer Service Representative salary in Cape Girardeau, MO-IL
Customer Service Representatives in the Cape Girardeau, MO-IL metro area earn a median of $38,190 a year ($18.36 an hour), based on BLS data for 580 workers.
Pay ranges from $29,540 for the lowest-paid 10% to $61,660 for the top 10%. That is 15% lower than the national median of $44,770. Pay here is 14% lower than the Missouri statewide median of $44,190. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.78). The average (mean) salary is $42,880, above the median because a few high earners pull it up.
Pay range for customer service representatives in Cape Girardeau, MO-IL
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,540 | $14.20 |
| 25th percentile | $34,270 | $16.48 |
| Median | $38,190 | $18.36 |
| 75th percentile | $47,130 | $22.66 |
| 90th percentile (top earners) | $61,660 | $29.64 |
| Average (mean) | $42,880 | $20.61 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,182.50 |
| Semi-monthly (24 a year) | $1,591.25 |
| Biweekly (26 a year) | $1,468.85 |
| Weekly | $734.42 |
| Hourly | $18.36 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $38,190 salary, see how much house you can afford in Missouri at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chicago-Naperville-Elgin, IL-IN | $47,100 | 75,240 |
| St. Louis, MO-IL | $45,800 | 23,760 |
| Kansas City, MO-KS | $44,350 | 22,240 |
| Rockford, IL | $43,260 | 2,070 |
| St. Joseph, MO-KS | $42,840 | 780 |
| Joplin, MO-KS | $41,850 | 1,080 |
| Champaign-Urbana, IL | $41,280 | 1,480 |
| Columbia, MO | $41,210 | 1,870 |
| Kankakee, IL | $40,490 | 480 |
| Springfield, IL | $40,230 | 1,510 |
| Decatur, IL | $40,190 | 420 |
| Davenport-Moline-Rock Island, IA-IL | $39,950 | 3,040 |
| Peoria, IL | $39,840 | 2,260 |
| Bloomington, IL | $39,120 | 1,280 |
| Jefferson City, MO | $38,990 | 1,360 |
| Springfield, MO | $38,970 | 4,120 |
| Paducah, KY-IL | $36,460 | 860 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Missouri statewide figures.
Related jobs in Cape Girardeau, MO-IL
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $34,750 | $16.71 |
| Court, Municipal, and License Clerks | $41,020 | $19.72 |
| Hotel, Motel, and Resort Desk Clerks | $33,020 | $15.87 |
| Loan Interviewers and Clerks | $42,520 | $20.44 |
| Information and Record Clerks, All Other | $36,820 | $17.70 |
| Library Assistants, Clerical | $34,970 | $16.81 |
| Interviewers, Except Eligibility and Loan | $39,390 | $18.94 |
| Office Clerks, General | $38,830 | $18.67 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $37,480 | $18.02 |
| First-Line Supervisors of Office and Administrative Support Workers | $58,680 | $28.21 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,810 | $22.02 |
| Medical Secretaries and Administrative Assistants | $37,360 | $17.96 |
| Teller | $36,490 | $17.54 |
| Billing and Posting Clerks | $43,350 | $20.84 |
More: Office and Administrative Support Occupations · all salaries in Cape Girardeau, MO-IL
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Cape Girardeau, MO-IL?
The median salary for customer service representatives in the Cape Girardeau, MO-IL metro area is $38,190 a year, or $18.36 an hour. Pay ranges from $29,540 for the lowest-paid 10% to $61,660 for the top 10%.
How much do the highest-paid customer service representatives make in Cape Girardeau, MO-IL?
The top 10% of customer service representatives in the Cape Girardeau, MO-IL metro area earn at least $61,660 a year. The top 25% earn $47,130 or more.
What is the starting pay for customer service representatives in Cape Girardeau, MO-IL?
Entry-level pay (the 10th percentile) is about $29,540 a year, and a quarter of customer service representatives earn $34,270 or less.
How many customer service representatives work in Cape Girardeau, MO-IL?
About 580 customer service representatives are employed in the Cape Girardeau, MO-IL metro area, not counting the self-employed.