Customer Service Representative salary in Olympia-Lacey-Tumwater, WA
Customer Service Representatives in the Olympia-Lacey-Tumwater, WA metro area earn a median of $49,630 a year ($23.86 an hour), based on BLS data for 1,430 workers.
Pay ranges from $37,580 for the lowest-paid 10% to $61,860 for the top 10%. That is 11% higher than the national median of $44,770. Pay here is 1% lower than the Washington statewide median of $50,330. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.66). The average (mean) salary is $50,210, above the median because a few high earners pull it up.
Pay range for customer service representatives in Olympia-Lacey-Tumwater, WA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $37,580 | $18.07 |
| 25th percentile | $43,700 | $21.01 |
| Median | $49,630 | $23.86 |
| 75th percentile | $54,190 | $26.05 |
| 90th percentile (top earners) | $61,860 | $29.74 |
| Average (mean) | $50,210 | $24.14 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $4,135.83 |
| Semi-monthly (24 a year) | $2,067.92 |
| Biweekly (26 a year) | $1,908.85 |
| Weekly | $954.42 |
| Hourly | $23.86 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $49,630 salary, see how much house you can afford in Washington at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Seattle-Tacoma-Bellevue, WA | $53,550 | 25,840 |
| Longview-Kelso, WA | $49,460 | 380 |
| Mount Vernon-Anacortes, WA | $49,160 | 400 |
| Portland-Vancouver-Hillsboro, OR-WA | $48,650 | 12,720 |
| Walla Walla, WA | $48,590 | 150 |
| Wenatchee-East Wenatchee, WA | $48,590 | 450 |
| Bremerton-Silverdale-Port Orchard, WA | $47,000 | 680 |
| Bellingham, WA | $46,940 | 1,000 |
| Spokane-Spokane Valley, WA | $46,790 | 2,850 |
| Yakima, WA | $46,570 | 670 |
| Kennewick-Richland, WA | $45,380 | 1,290 |
| Lewiston, ID-WA | $40,700 | 570 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Washington statewide figures.
Related jobs in Olympia-Lacey-Tumwater, WA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $42,910 | $20.63 |
| Eligibility Interviewers, Government Programs | $67,650 | $32.53 |
| Court, Municipal, and License Clerks | $60,990 | $29.32 |
| Information and Record Clerks, All Other | $44,190 | $21.25 |
| Hotel, Motel, and Resort Desk Clerks | $38,470 | $18.50 |
| Library Assistants, Clerical | $47,830 | $22.99 |
| Loan Interviewers and Clerks | $57,690 | $27.73 |
| Human Resources Assistants, Except Payroll and Timekeeping | $52,230 | $25.11 |
| Order Clerk | $43,800 | $21.06 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $54,320 | $26.11 |
| Office Clerks, General | $46,690 | $22.45 |
| First-Line Supervisors of Office and Administrative Support Workers | $78,270 | $37.63 |
| Bookkeeping, Accounting, and Auditing Clerks | $55,590 | $26.73 |
| Insurance Claims and Policy Processing Clerks | $61,390 | $29.52 |
More: Office and Administrative Support Occupations · all salaries in Olympia-Lacey-Tumwater, WA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Olympia-Lacey-Tumwater, WA?
The median salary for customer service representatives in the Olympia-Lacey-Tumwater, WA metro area is $49,630 a year, or $23.86 an hour. Pay ranges from $37,580 for the lowest-paid 10% to $61,860 for the top 10%.
How much do the highest-paid customer service representatives make in Olympia-Lacey-Tumwater, WA?
The top 10% of customer service representatives in the Olympia-Lacey-Tumwater, WA metro area earn at least $61,860 a year. The top 25% earn $54,190 or more.
What is the starting pay for customer service representatives in Olympia-Lacey-Tumwater, WA?
Entry-level pay (the 10th percentile) is about $37,580 a year, and a quarter of customer service representatives earn $43,700 or less.
How many customer service representatives work in Olympia-Lacey-Tumwater, WA?
About 1,430 customer service representatives are employed in the Olympia-Lacey-Tumwater, WA metro area, not counting the self-employed.