Customer Service Representative salary in Nashville-Davidson--Murfreesboro--Franklin, TN
Customer Service Representatives in the Nashville-Davidson--Murfreesboro--Franklin, TN metro area earn a median of $45,510 a year ($21.88 an hour), based on BLS data for 20,770 workers.
Pay ranges from $32,140 for the lowest-paid 10% to $63,730 for the top 10%. That is 2% higher than the national median of $44,770. Pay here is 6% higher than the Tennessee statewide median of $42,830. There are 19 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $46,830, above the median because a few high earners pull it up.
Pay range for customer service representatives in Nashville-Davidson--Murfreesboro--Franklin, TN
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $32,140 | $15.45 |
| 25th percentile | $37,770 | $18.16 |
| Median | $45,510 | $21.88 |
| 75th percentile | $51,900 | $24.95 |
| 90th percentile (top earners) | $63,730 | $30.64 |
| Average (mean) | $46,830 | $22.51 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,792.50 |
| Semi-monthly (24 a year) | $1,896.25 |
| Biweekly (26 a year) | $1,750.38 |
| Weekly | $875.19 |
| Hourly | $21.88 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $45,510 salary, see how much house you can afford in Tennessee at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Memphis, TN-MS-AR | $44,090 | 9,360 |
| Knoxville, TN | $38,840 | 6,640 |
| Jackson, TN | $38,680 | 970 |
| Clarksville, TN-KY | $37,650 | 1,610 |
| Cleveland, TN | $37,600 | 590 |
| Morristown, TN | $37,570 | 740 |
| Johnson City, TN | $36,570 | 1,940 |
| Kingsport-Bristol, TN-VA | $36,130 | 2,130 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Tennessee statewide figures.
Related jobs in Nashville-Davidson--Murfreesboro--Franklin, TN
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,810 | $17.70 |
| Hotel, Motel, and Resort Desk Clerks | $34,710 | $16.69 |
| Human Resources Assistants, Except Payroll and Timekeeping | $45,630 | $21.94 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $37,630 | $18.09 |
| Loan Interviewers and Clerks | $50,130 | $24.10 |
| Court, Municipal, and License Clerks | $49,960 | $24.02 |
| Order Clerk | $40,570 | $19.51 |
| Eligibility Interviewers, Government Programs | $46,100 | $22.16 |
| File Clerk | $46,990 | $22.59 |
| Information and Record Clerks, All Other | $52,420 | $25.20 |
| Library Assistants, Clerical | $41,210 | $19.81 |
| Interviewers, Except Eligibility and Loan | $45,590 | $21.92 |
| Brokerage Clerk | $68,660 | $33.01 |
| First-Line Supervisors of Office and Administrative Support Workers | $73,060 | $35.13 |
More: Office and Administrative Support Occupations · all salaries in Nashville-Davidson--Murfreesboro--Franklin, TN
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Nashville-Davidson--Murfreesboro--Franklin, TN?
The median salary for customer service representatives in the Nashville-Davidson--Murfreesboro--Franklin, TN metro area is $45,510 a year, or $21.88 an hour. Pay ranges from $32,140 for the lowest-paid 10% to $63,730 for the top 10%.
How much do the highest-paid customer service representatives make in Nashville-Davidson--Murfreesboro--Franklin, TN?
The top 10% of customer service representatives in the Nashville-Davidson--Murfreesboro--Franklin, TN metro area earn at least $63,730 a year. The top 25% earn $51,900 or more.
What is the starting pay for customer service representatives in Nashville-Davidson--Murfreesboro--Franklin, TN?
Entry-level pay (the 10th percentile) is about $32,140 a year, and a quarter of customer service representatives earn $37,770 or less.
How many customer service representatives work in Nashville-Davidson--Murfreesboro--Franklin, TN?
About 20,770 customer service representatives are employed in the Nashville-Davidson--Murfreesboro--Franklin, TN metro area, not counting the self-employed.