Customer Service Representative salary in Augusta-Richmond County, GA-SC
Customer Service Representatives in the Augusta-Richmond County, GA-SC metro area earn a median of $39,570 a year ($19.02 an hour), based on BLS data for 3,620 workers.
Pay ranges from $29,230 for the lowest-paid 10% to $56,390 for the top 10%. That is 12% lower than the national median of $44,770. Pay here is about the same as the Georgia statewide median of $39,630. There are 16 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $41,420, above the median because a few high earners pull it up.
Pay range for customer service representatives in Augusta-Richmond County, GA-SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,230 | $14.05 |
| 25th percentile | $33,640 | $16.18 |
| Median | $39,570 | $19.02 |
| 75th percentile | $45,600 | $21.92 |
| 90th percentile (top earners) | $56,390 | $27.11 |
| Average (mean) | $41,420 | $19.91 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,297.50 |
| Semi-monthly (24 a year) | $1,648.75 |
| Biweekly (26 a year) | $1,521.92 |
| Weekly | $760.96 |
| Hourly | $19.02 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $39,570 salary, see how much house you can afford in Georgia at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Chattanooga, TN-GA | $45,030 | 5,120 |
| Charlotte-Concord-Gastonia, NC-SC | $44,980 | 26,120 |
| Charleston-North Charleston, SC | $44,000 | 7,940 |
| Atlanta-Sandy Springs-Roswell, GA | $42,710 | 59,990 |
| Spartanburg, SC | $42,220 | 2,740 |
| Dalton, GA | $39,730 | 1,080 |
| Gainesville, GA | $39,310 | 1,320 |
| Sumter, SC | $39,100 | 990 |
| Greenville-Anderson-Greer, SC | $39,010 | 9,430 |
| Macon-Bibb County, GA | $38,340 | 1,430 |
| Hilton Head Island-Bluffton-Port Royal, SC | $37,590 | 1,640 |
| Hinesville, GA | $37,490 | 250 |
| Columbia, SC | $37,430 | 10,430 |
| Columbus, GA-AL | $37,330 | 2,150 |
| Florence, SC | $37,270 | 1,680 |
| Savannah, GA | $36,830 | 3,290 |
| Warner Robins, GA | $36,830 | 770 |
| Rome, GA | $36,700 | 850 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $36,510 | 2,950 |
| Athens-Clarke County, GA | $36,320 | 1,180 |
| Brunswick-St. Simons, GA | $36,200 | 620 |
| Valdosta, GA | $35,260 | 780 |
| Albany, GA | $33,190 | 1,480 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Georgia statewide figures.
Related jobs in Augusta-Richmond County, GA-SC
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $32,690 | $15.72 |
| Hotel, Motel, and Resort Desk Clerks | $28,270 | $13.59 |
| Information and Record Clerks, All Other | $49,440 | $23.77 |
| Court, Municipal, and License Clerks | $45,410 | $21.83 |
| Eligibility Interviewers, Government Programs | $39,140 | $18.82 |
| Loan Interviewers and Clerks | $37,890 | $18.22 |
| Human Resources Assistants, Except Payroll and Timekeeping | $42,880 | $20.62 |
| File Clerk | $41,260 | $19.84 |
| New Accounts Clerk | $46,610 | $22.41 |
| Library Assistants, Clerical | $30,010 | $14.43 |
| Credit Authorizers, Checkers, and Clerks | $27,120 | $13.04 |
| Order Clerk | $36,840 | $17.71 |
| Office Clerks, General | $39,530 | $19.00 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $41,600 | $20.00 |
More: Office and Administrative Support Occupations · all salaries in Augusta-Richmond County, GA-SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Augusta-Richmond County, GA-SC?
The median salary for customer service representatives in the Augusta-Richmond County, GA-SC metro area is $39,570 a year, or $19.02 an hour. Pay ranges from $29,230 for the lowest-paid 10% to $56,390 for the top 10%.
How much do the highest-paid customer service representatives make in Augusta-Richmond County, GA-SC?
The top 10% of customer service representatives in the Augusta-Richmond County, GA-SC metro area earn at least $56,390 a year. The top 25% earn $45,600 or more.
What is the starting pay for customer service representatives in Augusta-Richmond County, GA-SC?
Entry-level pay (the 10th percentile) is about $29,230 a year, and a quarter of customer service representatives earn $33,640 or less.
How many customer service representatives work in Augusta-Richmond County, GA-SC?
About 3,620 customer service representatives are employed in the Augusta-Richmond County, GA-SC metro area, not counting the self-employed.