Switchboard Operators, Including Answering Service salary in Charlotte-Concord-Gastonia, NC-SC
Switchboard Operators, Including Answering Service in the Charlotte-Concord-Gastonia, NC-SC metro area earn a median of $42,320 a year ($20.34 an hour), based on BLS data for 160 workers.
Pay ranges from $35,430 for the lowest-paid 10% to $45,060 for the top 10%. That is 10% higher than the national median of $38,630. Pay here is 10% higher than the North Carolina statewide median of $38,520. There are 0.12 switchboard operators, including answering service per 1,000 jobs here — the job is less common than nationally (location quotient 0.52). The average (mean) salary is $40,620, close to the median.
Pay range for switchboard operators, including answering service in Charlotte-Concord-Gastonia, NC-SC
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $35,430 | $17.03 |
| 25th percentile | $37,330 | $17.95 |
| Median | $42,320 | $20.34 |
| 75th percentile | $43,440 | $20.88 |
| 90th percentile (top earners) | $45,060 | $21.66 |
| Average (mean) | $40,620 | $19.53 |
Half of switchboard operators, including answering service earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,526.67 |
| Semi-monthly (24 a year) | $1,763.33 |
| Biweekly (26 a year) | $1,627.69 |
| Weekly | $813.85 |
| Hourly | $20.34 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $42,320 salary, see how much house you can afford in North Carolina at today's mortgage rates, or work out a payment with the mortgage calculator.
Switchboard Operators, Including Answering Service salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Greensboro-High Point, NC | $41,130 | 90 |
| Asheville, NC | $40,590 | 50 |
| Winston-Salem, NC | $39,490 | 60 |
| Greenville, NC | $37,990 | 40 |
| Charleston-North Charleston, SC | $36,890 | 100 |
| Virginia Beach-Chesapeake-Norfolk, VA-NC | $36,180 | 160 |
| Greenville-Anderson-Greer, SC | $35,760 | 60 |
| Myrtle Beach-Conway-North Myrtle Beach, SC | $34,560 | 30 |
| Columbia, SC | $32,890 | 40 |
Highest-paying states for switchboard operators, including answering service
| State | Median salary |
|---|---|
| Hawaii | $59,860 |
| District of Columbia | $54,700 |
| California | $48,840 |
| Washington | $47,800 |
| Minnesota | $47,430 |
| New York | $45,330 |
| New Hampshire | $44,210 |
| Massachusetts | $43,790 |
| Colorado | $43,720 |
| Maine | $43,350 |
See Switchboard Operators, Including Answering Service pay in every state or the North Carolina statewide figures.
Related jobs in Charlotte-Concord-Gastonia, NC-SC
| Job | Median salary | Hourly |
|---|---|---|
| Customer Service Representative | $44,980 | $21.63 |
| Office Clerks, General | $44,010 | $21.16 |
| Medical Secretaries and Administrative Assistants | $45,650 | $21.95 |
| Bookkeeping, Accounting, and Auditing Clerks | $50,800 | $24.43 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $46,800 | $22.50 |
| First-Line Supervisors of Office and Administrative Support Workers | $65,170 | $31.33 |
| Shipping, Receiving, and Inventory Clerks | $44,960 | $21.62 |
| Receptionists and Information Clerks | $36,300 | $17.45 |
| Production, Planning, and Expediting Clerks | $57,340 | $27.57 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $44,630 | $21.46 |
| Postal Service Mail Carrier | $61,010 | $29.33 |
| Executive Secretaries and Executive Administrative Assistants | $79,900 | $38.41 |
| Billing and Posting Clerks | $48,780 | $23.45 |
| Bill and Account Collectors | $40,040 | $19.25 |
More: Office and Administrative Support Occupations · all salaries in Charlotte-Concord-Gastonia, NC-SC
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-2011. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a switchboard operators, including answering service make in Charlotte-Concord-Gastonia, NC-SC?
The median salary for switchboard operators, including answering service in the Charlotte-Concord-Gastonia, NC-SC metro area is $42,320 a year, or $20.34 an hour. Pay ranges from $35,430 for the lowest-paid 10% to $45,060 for the top 10%.
How much do the highest-paid switchboard operators, including answering service make in Charlotte-Concord-Gastonia, NC-SC?
The top 10% of switchboard operators, including answering service in the Charlotte-Concord-Gastonia, NC-SC metro area earn at least $45,060 a year. The top 25% earn $43,440 or more.
What is the starting pay for switchboard operators, including answering service in Charlotte-Concord-Gastonia, NC-SC?
Entry-level pay (the 10th percentile) is about $35,430 a year, and a quarter of switchboard operators, including answering service earn $37,330 or less.
How many switchboard operators, including answering service work in Charlotte-Concord-Gastonia, NC-SC?
About 160 switchboard operators, including answering service are employed in the Charlotte-Concord-Gastonia, NC-SC metro area, not counting the self-employed.