Customer Service Representative salary in Urban Honolulu, HI
Customer Service Representatives in the Urban Honolulu, HI metro area earn a median of $44,630 a year ($21.46 an hour), based on BLS data for 6,260 workers.
Pay ranges from $31,750 for the lowest-paid 10% to $62,860 for the top 10%. That is about the same as the national median of $44,770. Pay here is 2% lower than the Hawaii statewide median of $45,650. There are 14 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $45,830, above the median because a few high earners pull it up.
Pay range for customer service representatives in Urban Honolulu, HI
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,750 | $15.27 |
| 25th percentile | $37,490 | $18.03 |
| Median | $44,630 | $21.46 |
| 75th percentile | $50,080 | $24.08 |
| 90th percentile (top earners) | $62,860 | $30.22 |
| Average (mean) | $45,830 | $22.04 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,719.17 |
| Semi-monthly (24 a year) | $1,859.58 |
| Biweekly (26 a year) | $1,716.54 |
| Weekly | $858.27 |
| Hourly | $21.46 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $44,630 salary, see how much house you can afford in Hawaii at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Kahului-Wailuku, HI | $49,750 | 690 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Hawaii statewide figures.
Related jobs in Urban Honolulu, HI
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $39,960 | $19.21 |
| Hotel, Motel, and Resort Desk Clerks | $59,940 | $28.82 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $42,750 | $20.55 |
| Information and Record Clerks, All Other | $55,620 | $26.74 |
| Eligibility Interviewers, Government Programs | $56,240 | $27.04 |
| Loan Interviewers and Clerks | $55,970 | $26.91 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,930 | $23.52 |
| Library Assistants, Clerical | $37,110 | $17.84 |
| Order Clerk | $46,750 | $22.48 |
| New Accounts Clerk | $47,440 | $22.81 |
| Interviewers, Except Eligibility and Loan | $35,870 | $17.25 |
| File Clerk | $42,590 | $20.48 |
| Office Clerks, General | $41,600 | $20.00 |
| First-Line Supervisors of Office and Administrative Support Workers | $62,980 | $30.28 |
More: Office and Administrative Support Occupations · all salaries in Urban Honolulu, HI
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Urban Honolulu, HI?
The median salary for customer service representatives in the Urban Honolulu, HI metro area is $44,630 a year, or $21.46 an hour. Pay ranges from $31,750 for the lowest-paid 10% to $62,860 for the top 10%.
How much do the highest-paid customer service representatives make in Urban Honolulu, HI?
The top 10% of customer service representatives in the Urban Honolulu, HI metro area earn at least $62,860 a year. The top 25% earn $50,080 or more.
What is the starting pay for customer service representatives in Urban Honolulu, HI?
Entry-level pay (the 10th percentile) is about $31,750 a year, and a quarter of customer service representatives earn $37,490 or less.
How many customer service representatives work in Urban Honolulu, HI?
About 6,260 customer service representatives are employed in the Urban Honolulu, HI metro area, not counting the self-employed.