Customer Service Representative salary in Trenton-Princeton, NJ
Customer Service Representatives in the Trenton-Princeton, NJ metro area earn a median of $47,590 a year ($22.88 an hour), based on BLS data for 3,140 workers.
Pay ranges from $34,710 for the lowest-paid 10% to $72,320 for the top 10%. That is 6% higher than the national median of $44,770. Pay here is about the same as the New Jersey statewide median of $47,740. There are 13 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.78). The average (mean) salary is $50,730, above the median because a few high earners pull it up.
Pay range for customer service representatives in Trenton-Princeton, NJ
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $34,710 | $16.69 |
| 25th percentile | $38,300 | $18.41 |
| Median | $47,590 | $22.88 |
| 75th percentile | $58,550 | $28.15 |
| 90th percentile (top earners) | $72,320 | $34.77 |
| Average (mean) | $50,730 | $24.39 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,965.83 |
| Semi-monthly (24 a year) | $1,982.92 |
| Biweekly (26 a year) | $1,830.38 |
| Weekly | $915.19 |
| Hourly | $22.88 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $47,590 salary, see how much house you can afford in New Jersey at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New York-Newark-Jersey City, NY-NJ | $49,590 | 125,570 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $47,070 | 41,740 |
| Vineland, NJ | $45,000 | 620 |
| Allentown-Bethlehem-Easton, PA-NJ | $44,160 | 5,140 |
| Atlantic City-Hammonton, NJ | $43,920 | 2,100 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the New Jersey statewide figures.
Related jobs in Trenton-Princeton, NJ
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $40,550 | $19.49 |
| Court, Municipal, and License Clerks | $53,320 | $25.63 |
| Brokerage Clerk | $71,660 | $34.45 |
| Information and Record Clerks, All Other | $58,430 | $28.09 |
| Loan Interviewers and Clerks | $54,720 | $26.31 |
| Human Resources Assistants, Except Payroll and Timekeeping | $52,320 | $25.15 |
| Interviewers, Except Eligibility and Loan | $45,160 | $21.71 |
| Hotel, Motel, and Resort Desk Clerks | $37,650 | $18.10 |
| Library Assistants, Clerical | $46,460 | $22.34 |
| Eligibility Interviewers, Government Programs | $62,610 | $30.10 |
| File Clerk | $44,570 | $21.43 |
| Order Clerk | $53,290 | $25.62 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $54,050 | $25.99 |
| First-Line Supervisors of Office and Administrative Support Workers | $79,460 | $38.20 |
More: Office and Administrative Support Occupations · all salaries in Trenton-Princeton, NJ
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Trenton-Princeton, NJ?
The median salary for customer service representatives in the Trenton-Princeton, NJ metro area is $47,590 a year, or $22.88 an hour. Pay ranges from $34,710 for the lowest-paid 10% to $72,320 for the top 10%.
How much do the highest-paid customer service representatives make in Trenton-Princeton, NJ?
The top 10% of customer service representatives in the Trenton-Princeton, NJ metro area earn at least $72,320 a year. The top 25% earn $58,550 or more.
What is the starting pay for customer service representatives in Trenton-Princeton, NJ?
Entry-level pay (the 10th percentile) is about $34,710 a year, and a quarter of customer service representatives earn $38,300 or less.
How many customer service representatives work in Trenton-Princeton, NJ?
About 3,140 customer service representatives are employed in the Trenton-Princeton, NJ metro area, not counting the self-employed.