Customer Service Representative salary in Shreveport-Bossier City, LA
Customer Service Representatives in the Shreveport-Bossier City, LA metro area earn a median of $36,440 a year ($17.52 an hour), based on BLS data for 2,760 workers.
Pay ranges from $29,120 for the lowest-paid 10% to $49,310 for the top 10%. That is 19% lower than the national median of $44,770. Pay here is 2% lower than the Louisiana statewide median of $37,330. There are 17 customer service representatives per 1,000 jobs here — close to the national average. The average (mean) salary is $38,170, above the median because a few high earners pull it up.
Pay range for customer service representatives in Shreveport-Bossier City, LA
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $29,120 | $14.00 |
| 25th percentile | $32,620 | $15.68 |
| Median | $36,440 | $17.52 |
| 75th percentile | $41,490 | $19.95 |
| 90th percentile (top earners) | $49,310 | $23.71 |
| Average (mean) | $38,170 | $18.35 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,036.67 |
| Semi-monthly (24 a year) | $1,518.33 |
| Biweekly (26 a year) | $1,401.54 |
| Weekly | $700.77 |
| Hourly | $17.52 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $36,440 salary, see how much house you can afford in Louisiana at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| New Orleans-Metairie, LA | $39,300 | 5,600 |
| Baton Rouge, LA | $38,760 | 5,750 |
| Slidell-Mandeville-Covington, LA | $37,270 | 1,490 |
| Alexandria, LA | $37,070 | 770 |
| Lafayette, LA | $36,820 | 2,140 |
| Houma-Bayou Cane-Thibodaux, LA | $35,930 | 720 |
| Lake Charles, LA | $35,080 | 1,090 |
| Hammond, LA | $34,950 | 570 |
| Monroe, LA | $34,520 | 1,110 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Louisiana statewide figures.
Related jobs in Shreveport-Bossier City, LA
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $31,910 | $15.34 |
| Hotel, Motel, and Resort Desk Clerks | $26,660 | $12.82 |
| Court, Municipal, and License Clerks | $49,910 | $23.99 |
| Information and Record Clerks, All Other | $51,580 | $24.80 |
| Interviewers, Except Eligibility and Loan | $37,280 | $17.92 |
| Loan Interviewers and Clerks | $43,330 | $20.83 |
| Human Resources Assistants, Except Payroll and Timekeeping | $46,020 | $22.13 |
| File Clerk | $29,590 | $14.23 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $33,850 | $16.27 |
| Office Clerks, General | $33,990 | $16.34 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $38,580 | $18.55 |
| First-Line Supervisors of Office and Administrative Support Workers | $53,100 | $25.53 |
| Bookkeeping, Accounting, and Auditing Clerks | $45,400 | $21.83 |
| Executive Secretaries and Executive Administrative Assistants | $50,250 | $24.16 |
More: Office and Administrative Support Occupations · all salaries in Shreveport-Bossier City, LA
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Shreveport-Bossier City, LA?
The median salary for customer service representatives in the Shreveport-Bossier City, LA metro area is $36,440 a year, or $17.52 an hour. Pay ranges from $29,120 for the lowest-paid 10% to $49,310 for the top 10%.
How much do the highest-paid customer service representatives make in Shreveport-Bossier City, LA?
The top 10% of customer service representatives in the Shreveport-Bossier City, LA metro area earn at least $49,310 a year. The top 25% earn $41,490 or more.
What is the starting pay for customer service representatives in Shreveport-Bossier City, LA?
Entry-level pay (the 10th percentile) is about $29,120 a year, and a quarter of customer service representatives earn $32,620 or less.
How many customer service representatives work in Shreveport-Bossier City, LA?
About 2,760 customer service representatives are employed in the Shreveport-Bossier City, LA metro area, not counting the self-employed.