Customer Service Representative salary in San Juan-Bayamon-Caguas, PR
Customer Service Representatives in the San Juan-Bayamon-Caguas, PR metro area earn a median of $26,520 a year ($12.75 an hour), based on BLS data for 15,940 workers.
Pay ranges from $21,840 for the lowest-paid 10% to $36,300 for the top 10%. That is 41% lower than the national median of $44,770. Pay here is 1% lower than the Puerto Rico statewide median of $26,700. There are 23 customer service representatives per 1,000 jobs here — the job is 1.4× more common than nationally. The average (mean) salary is $28,580, above the median because a few high earners pull it up.
Pay range for customer service representatives in San Juan-Bayamon-Caguas, PR
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $21,840 | $10.50 |
| 25th percentile | $22,810 | $10.97 |
| Median | $26,520 | $12.75 |
| 75th percentile | $31,200 | $15.00 |
| 90th percentile (top earners) | $36,300 | $17.45 |
| Average (mean) | $28,580 | $13.74 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $2,210 |
| Semi-monthly (24 a year) | $1,105 |
| Biweekly (26 a year) | $1,020 |
| Weekly | $510 |
| Hourly | $12.75 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $26,520 salary, see how much house you can afford at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Aguadilla, PR | $27,800 | 980 |
| Arecibo, PR | $27,030 | 750 |
| Mayaguez, PR | $26,920 | 1,060 |
| Ponce, PR | $26,810 | 900 |
| Guayama, PR | $25,520 | 140 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Puerto Rico statewide figures.
Related jobs in San Juan-Bayamon-Caguas, PR
| Job | Median salary | Hourly |
|---|---|---|
| Eligibility Interviewers, Government Programs | $49,940 | $24.01 |
| Receptionists and Information Clerks | $23,010 | $11.06 |
| Interviewers, Except Eligibility and Loan | $23,870 | $11.48 |
| Information and Record Clerks, All Other | $28,420 | $13.66 |
| Human Resources Assistants, Except Payroll and Timekeeping | $29,690 | $14.27 |
| Hotel, Motel, and Resort Desk Clerks | $24,350 | $11.71 |
| Loan Interviewers and Clerks | $36,450 | $17.52 |
| File Clerk | $25,700 | $12.36 |
| Order Clerk | $29,180 | $14.03 |
| Credit Authorizers, Checkers, and Clerks | $33,710 | $16.21 |
| Library Assistants, Clerical | $24,340 | $11.70 |
| Office Clerks, General | $24,580 | $11.82 |
| First-Line Supervisors of Office and Administrative Support Workers | $44,030 | $21.17 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $26,780 | $12.87 |
More: Office and Administrative Support Occupations · all salaries in San Juan-Bayamon-Caguas, PR
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in San Juan-Bayamon-Caguas, PR?
The median salary for customer service representatives in the San Juan-Bayamon-Caguas, PR metro area is $26,520 a year, or $12.75 an hour. Pay ranges from $21,840 for the lowest-paid 10% to $36,300 for the top 10%.
How much do the highest-paid customer service representatives make in San Juan-Bayamon-Caguas, PR?
The top 10% of customer service representatives in the San Juan-Bayamon-Caguas, PR metro area earn at least $36,300 a year. The top 25% earn $31,200 or more.
What is the starting pay for customer service representatives in San Juan-Bayamon-Caguas, PR?
Entry-level pay (the 10th percentile) is about $21,840 a year, and a quarter of customer service representatives earn $22,810 or less.
How many customer service representatives work in San Juan-Bayamon-Caguas, PR?
About 15,940 customer service representatives are employed in the San Juan-Bayamon-Caguas, PR metro area, not counting the self-employed.