Customer Service Representative salary in Portland-South Portland, ME
Customer Service Representatives in the Portland-South Portland, ME metro area earn a median of $47,910 a year ($23.03 an hour), based on BLS data for 3,480 workers.
Pay ranges from $36,780 for the lowest-paid 10% to $64,930 for the top 10%. That is 7% higher than the national median of $44,770. Pay here is 2% higher than the Maine statewide median of $47,160. There are 12 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.72). The average (mean) salary is $49,240, above the median because a few high earners pull it up.
Pay range for customer service representatives in Portland-South Portland, ME
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $36,780 | $17.68 |
| 25th percentile | $38,560 | $18.54 |
| Median | $47,910 | $23.03 |
| 75th percentile | $53,320 | $25.64 |
| 90th percentile (top earners) | $64,930 | $31.21 |
| Average (mean) | $49,240 | $23.67 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,992.50 |
| Semi-monthly (24 a year) | $1,996.25 |
| Biweekly (26 a year) | $1,842.69 |
| Weekly | $921.35 |
| Hourly | $23.03 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $47,910 salary, see how much house you can afford in Maine at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Lewiston-Auburn, ME | $45,790 | 480 |
| Bangor, ME | $42,530 | 710 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Maine statewide figures.
Related jobs in Portland-South Portland, ME
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $44,770 | $21.53 |
| Hotel, Motel, and Resort Desk Clerks | $38,910 | $18.71 |
| Interviewers, Except Eligibility and Loan | $46,190 | $22.21 |
| Court, Municipal, and License Clerks | $50,880 | $24.46 |
| Information and Record Clerks, All Other | $32,150 | $15.46 |
| Loan Interviewers and Clerks | $51,190 | $24.61 |
| New Accounts Clerk | $49,490 | $23.79 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $40,470 | $19.46 |
| Human Resources Assistants, Except Payroll and Timekeeping | $51,770 | $24.89 |
| Library Assistants, Clerical | $39,600 | $19.04 |
| Order Clerk | $48,040 | $23.10 |
| Eligibility Interviewers, Government Programs | $50,860 | $24.45 |
| File Clerk | $45,800 | $22.02 |
| Brokerage Clerk | $78,210 | $37.60 |
More: Office and Administrative Support Occupations · all salaries in Portland-South Portland, ME
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Portland-South Portland, ME?
The median salary for customer service representatives in the Portland-South Portland, ME metro area is $47,910 a year, or $23.03 an hour. Pay ranges from $36,780 for the lowest-paid 10% to $64,930 for the top 10%.
How much do the highest-paid customer service representatives make in Portland-South Portland, ME?
The top 10% of customer service representatives in the Portland-South Portland, ME metro area earn at least $64,930 a year. The top 25% earn $53,320 or more.
What is the starting pay for customer service representatives in Portland-South Portland, ME?
Entry-level pay (the 10th percentile) is about $36,780 a year, and a quarter of customer service representatives earn $38,560 or less.
How many customer service representatives work in Portland-South Portland, ME?
About 3,480 customer service representatives are employed in the Portland-South Portland, ME metro area, not counting the self-employed.