Customer Service Representative salary in Grand Forks, ND-MN
Customer Service Representatives in the Grand Forks, ND-MN metro area earn a median of $42,560 a year ($20.46 an hour), based on BLS data for 580 workers.
Pay ranges from $31,800 for the lowest-paid 10% to $69,140 for the top 10%. That is 5% lower than the national median of $44,770. Pay here is 5% lower than the North Dakota statewide median of $44,670. There are 11 customer service representatives per 1,000 jobs here — the job is less common than nationally (location quotient 0.67). The average (mean) salary is $46,820, above the median because a few high earners pull it up.
Pay range for customer service representatives in Grand Forks, ND-MN
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $31,800 | $15.29 |
| 25th percentile | $37,540 | $18.05 |
| Median | $42,560 | $20.46 |
| 75th percentile | $51,670 | $24.84 |
| 90th percentile (top earners) | $69,140 | $33.24 |
| Average (mean) | $46,820 | $22.51 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,546.67 |
| Semi-monthly (24 a year) | $1,773.33 |
| Biweekly (26 a year) | $1,636.92 |
| Weekly | $818.46 |
| Hourly | $20.46 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $42,560 salary, see how much house you can afford in North Dakota at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Minneapolis-St. Paul-Bloomington, MN-WI | $49,480 | 38,630 |
| St. Cloud, MN | $48,120 | 1,850 |
| Mankato, MN | $47,320 | 1,030 |
| Rochester, MN | $47,050 | 1,250 |
| Bismarck, ND | $46,240 | 980 |
| La Crosse-Onalaska, WI-MN | $45,820 | 1,200 |
| Duluth, MN-WI | $44,940 | 1,500 |
| Minot, ND | $44,560 | 390 |
| Sioux Falls, SD-MN | $43,850 | 3,270 |
| Fargo, ND-MN | $40,900 | 2,790 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the North Dakota statewide figures.
Related jobs in Grand Forks, ND-MN
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $39,020 | $18.76 |
| Hotel, Motel, and Resort Desk Clerks | $34,440 | $16.56 |
| Court, Municipal, and License Clerks | $53,880 | $25.90 |
| Eligibility Interviewers, Government Programs | $58,820 | $28.28 |
| Loan Interviewers and Clerks | $54,710 | $26.31 |
| Office Clerks, General | $48,570 | $23.35 |
| Secretaries and Administrative Assistants, Except Legal, Medical, and Executive | $47,920 | $23.04 |
| Bookkeeping, Accounting, and Auditing Clerks | $50,260 | $24.17 |
| First-Line Supervisors of Office and Administrative Support Workers | $68,420 | $32.90 |
| Shipping, Receiving, and Inventory Clerks | $45,080 | $21.67 |
| Teller | $39,300 | $18.90 |
| Medical Secretaries and Administrative Assistants | $46,600 | $22.40 |
| Office and Administrative Support Workers, All Other | $54,500 | $26.20 |
| Billing and Posting Clerks | $47,160 | $22.67 |
More: Office and Administrative Support Occupations · all salaries in Grand Forks, ND-MN
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Grand Forks, ND-MN?
The median salary for customer service representatives in the Grand Forks, ND-MN metro area is $42,560 a year, or $20.46 an hour. Pay ranges from $31,800 for the lowest-paid 10% to $69,140 for the top 10%.
How much do the highest-paid customer service representatives make in Grand Forks, ND-MN?
The top 10% of customer service representatives in the Grand Forks, ND-MN metro area earn at least $69,140 a year. The top 25% earn $51,670 or more.
What is the starting pay for customer service representatives in Grand Forks, ND-MN?
Entry-level pay (the 10th percentile) is about $31,800 a year, and a quarter of customer service representatives earn $37,540 or less.
How many customer service representatives work in Grand Forks, ND-MN?
About 580 customer service representatives are employed in the Grand Forks, ND-MN metro area, not counting the self-employed.