Customer Service Representative salary in Austin-Round Rock-San Marcos, TX
Customer Service Representatives in the Austin-Round Rock-San Marcos, TX metro area earn a median of $43,720 a year ($21.02 an hour), based on BLS data for 32,690 workers.
Pay ranges from $30,520 for the lowest-paid 10% to $61,610 for the top 10%. That is 2% lower than the national median of $44,770. Pay here is 8% higher than the Texas statewide median of $40,420. There are 25 customer service representatives per 1,000 jobs here — the job is 1.5× more common than nationally. The average (mean) salary is $45,120, above the median because a few high earners pull it up.
Pay range for customer service representatives in Austin-Round Rock-San Marcos, TX
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $30,520 | $14.67 |
| 25th percentile | $36,640 | $17.62 |
| Median | $43,720 | $21.02 |
| 75th percentile | $49,250 | $23.68 |
| 90th percentile (top earners) | $61,610 | $29.62 |
| Average (mean) | $45,120 | $21.69 |
Half of customer service representatives earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $3,643.33 |
| Semi-monthly (24 a year) | $1,821.67 |
| Biweekly (26 a year) | $1,681.54 |
| Weekly | $840.77 |
| Hourly | $21.02 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $43,720 salary, see how much house you can afford in Texas at today's mortgage rates, or work out a payment with the mortgage calculator.
Customer Service Representative salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Dallas-Fort Worth-Arlington, TX | $44,990 | 96,930 |
| Midland, TX | $44,890 | 1,340 |
| San Antonio-New Braunfels, TX | $42,720 | 34,730 |
| Houston-Pasadena-The Woodlands, TX | $40,380 | 65,510 |
| Odessa, TX | $39,270 | 1,150 |
| Amarillo, TX | $38,990 | 2,280 |
| Waco, TX | $38,810 | 3,260 |
| Brownsville-Harlingen, TX | $38,350 | 4,880 |
| Killeen-Temple, TX | $38,280 | 2,670 |
| Beaumont-Port Arthur, TX | $37,980 | 2,560 |
| Longview, TX | $37,850 | 1,570 |
| Tyler, TX | $37,720 | 1,680 |
| El Paso, TX | $37,640 | 10,680 |
| Victoria, TX | $37,440 | 570 |
| College Station-Bryan, TX | $37,190 | 2,500 |
| Sherman-Denison, TX | $37,090 | 840 |
| Corpus Christi, TX | $37,070 | 3,280 |
| Abilene, TX | $36,830 | 2,550 |
| Wichita Falls, TX | $36,370 | 910 |
| Texarkana, TX-AR | $36,090 | 740 |
| San Angelo, TX | $36,080 | 1,270 |
| Lubbock, TX | $35,940 | 3,830 |
| McAllen-Edinburg-Mission, TX | $35,830 | 8,270 |
| Eagle Pass, TX | $35,820 | 200 |
| Laredo, TX | $34,420 | 2,060 |
Highest-paying states for customer service representatives
| State | Median salary |
|---|---|
| Washington | $50,330 |
| California | $49,560 |
| Massachusetts | $49,120 |
| Minnesota | $48,800 |
| District of Columbia | $48,250 |
| Delaware | $48,190 |
| Connecticut | $48,090 |
| New York | $48,000 |
| New Jersey | $47,740 |
| Rhode Island | $47,550 |
See Customer Service Representative pay in every state or the Texas statewide figures.
Related jobs in Austin-Round Rock-San Marcos, TX
| Job | Median salary | Hourly |
|---|---|---|
| Receptionists and Information Clerks | $36,690 | $17.64 |
| Information and Record Clerks, All Other | $44,220 | $21.26 |
| Hotel, Motel, and Resort Desk Clerks | $31,770 | $15.27 |
| Court, Municipal, and License Clerks | $51,700 | $24.86 |
| Eligibility Interviewers, Government Programs | $55,660 | $26.76 |
| Loan Interviewers and Clerks | $50,900 | $24.47 |
| Interviewers, Except Eligibility and Loan | $46,120 | $22.17 |
| File Clerk | $46,400 | $22.31 |
| Human Resources Assistants, Except Payroll and Timekeeping | $48,900 | $23.51 |
| Order Clerk | $44,460 | $21.38 |
| Reservation and Transportation Ticket Agents and Travel Clerks | $47,520 | $22.85 |
| Brokerage Clerk | $64,800 | $31.15 |
| Library Assistants, Clerical | $39,330 | $18.91 |
| Credit Authorizers, Checkers, and Clerks | $49,750 | $23.92 |
More: Office and Administrative Support Occupations · all salaries in Austin-Round Rock-San Marcos, TX
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 43-4051. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a customer service representative make in Austin-Round Rock-San Marcos, TX?
The median salary for customer service representatives in the Austin-Round Rock-San Marcos, TX metro area is $43,720 a year, or $21.02 an hour. Pay ranges from $30,520 for the lowest-paid 10% to $61,610 for the top 10%.
How much do the highest-paid customer service representatives make in Austin-Round Rock-San Marcos, TX?
The top 10% of customer service representatives in the Austin-Round Rock-San Marcos, TX metro area earn at least $61,610 a year. The top 25% earn $49,250 or more.
What is the starting pay for customer service representatives in Austin-Round Rock-San Marcos, TX?
Entry-level pay (the 10th percentile) is about $30,520 a year, and a quarter of customer service representatives earn $36,640 or less.
How many customer service representatives work in Austin-Round Rock-San Marcos, TX?
About 32,690 customer service representatives are employed in the Austin-Round Rock-San Marcos, TX metro area, not counting the self-employed.