Computer User Support Specialist salary in New York-Newark-Jersey City, NY-NJ
Computer User Support Specialists in the New York-Newark-Jersey City, NY-NJ metro area earn a median of $75,690 a year ($36.39 an hour), based on BLS data for 36,580 workers.
Pay ranges from $47,600 for the lowest-paid 10% to $117,080 for the top 10%. That is 22% higher than the national median of $61,860. Pay here is 4% higher than the New York statewide median of $72,560. There are 3.9 computer user support specialists per 1,000 jobs here — close to the national average. The average (mean) salary is $78,800, above the median because a few high earners pull it up.
Pay range for computer user support specialists in New York-Newark-Jersey City, NY-NJ
| Pay level | Yearly | Hourly |
|---|---|---|
| 10th percentile (entry level) | $47,600 | $22.88 |
| 25th percentile | $59,900 | $28.80 |
| Median | $75,690 | $36.39 |
| 75th percentile | $95,270 | $45.80 |
| 90th percentile (top earners) | $117,080 | $56.29 |
| Average (mean) | $78,800 | $37.89 |
Half of computer user support specialists earn more than the median and half earn less. Percentiles show the spread: 10% earn less than the 10th percentile, and 10% earn more than the 90th.
Median paycheck, before taxes
| Pay period | Amount |
|---|---|
| Monthly | $6,307.50 |
| Semi-monthly (24 a year) | $3,153.75 |
| Biweekly (26 a year) | $2,911.15 |
| Weekly | $1,455.58 |
| Hourly | $36.39 |
Based on a full-time year of 2,080 hours. Convert any amount with the hourly to salary converter.
Buying a home? On a $75,690 salary, see how much house you can afford in New York at today's mortgage rates, or work out a payment with the mortgage calculator.
Computer User Support Specialist salary in other metro areas nearby
| Metro area | Median salary | Workers |
|---|---|---|
| Trenton-Princeton, NJ | $71,920 | 1,180 |
| Kiryas Joel-Poughkeepsie-Newburgh, NY | $70,110 | 870 |
| Kingston, NY | $64,950 | 150 |
| Syracuse, NY | $62,810 | 1,060 |
| Philadelphia-Camden-Wilmington, PA-NJ-DE-MD | $62,210 | 12,850 |
| Ithaca, NY | $62,160 | 230 |
| Albany-Schenectady-Troy, NY | $61,190 | 1,690 |
| Watertown-Fort Drum, NY | $60,990 | 130 |
| Buffalo-Cheektowaga, NY | $60,660 | 2,430 |
| Rochester, NY | $60,620 | 2,520 |
| Vineland, NJ | $60,150 | 140 |
| Allentown-Bethlehem-Easton, PA-NJ | $59,380 | 1,400 |
| Glens Falls, NY | $58,550 | 120 |
| Atlantic City-Hammonton, NJ | $57,140 | 330 |
| Elmira, NY | $55,060 | 130 |
| Binghamton, NY | $53,540 | 320 |
| Utica-Rome, NY | $52,350 | 540 |
Highest-paying states for computer user support specialists
| State | Median salary |
|---|---|
| District of Columbia | $80,950 |
| California | $79,570 |
| Washington | $75,220 |
| Massachusetts | $75,070 |
| New York | $72,560 |
| Colorado | $71,900 |
| Connecticut | $70,210 |
| Wyoming | $65,100 |
| Virginia | $65,040 |
| Maryland | $64,750 |
See Computer User Support Specialist pay in every state or the New York statewide figures.
Related jobs in New York-Newark-Jersey City, NY-NJ
| Job | Median salary | Hourly |
|---|---|---|
| Software Developer | $166,830 | $80.21 |
| Computer Systems Analyst | $128,340 | $61.70 |
| Network and Computer Systems Administrators | $119,390 | $57.40 |
| Computer Occupations, All Other | $126,910 | $61.01 |
| Web and Digital Interface Designers | $119,190 | $57.30 |
| Software Quality Assurance Analysts and Testers | $130,540 | $62.76 |
| Information Security Analyst | $140,470 | $67.53 |
| Computer Network Architect | $163,010 | $78.37 |
| Computer Programmer | $126,750 | $60.94 |
| Computer Network Support Specialist | $86,930 | $41.79 |
| Database Architect | $131,540 | $63.24 |
| Web Developer | $104,820 | $50.39 |
| Database Administrator | $121,550 | $58.44 |
| Computer and Information Research Scientists | $170,890 | $82.16 |
More: Computer and Mathematical Occupations · all salaries in New York-Newark-Jersey City, NY-NJ
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025 estimates, occupation code 15-1232. Wages include base pay, tips, commissions and shift pay, but not overtime, bonuses or benefits, and exclude the self-employed.
Frequently asked questions
How much does a computer user support specialist make in New York-Newark-Jersey City, NY-NJ?
The median salary for computer user support specialists in the New York-Newark-Jersey City, NY-NJ metro area is $75,690 a year, or $36.39 an hour. Pay ranges from $47,600 for the lowest-paid 10% to $117,080 for the top 10%.
How much do the highest-paid computer user support specialists make in New York-Newark-Jersey City, NY-NJ?
The top 10% of computer user support specialists in the New York-Newark-Jersey City, NY-NJ metro area earn at least $117,080 a year. The top 25% earn $95,270 or more.
What is the starting pay for computer user support specialists in New York-Newark-Jersey City, NY-NJ?
Entry-level pay (the 10th percentile) is about $47,600 a year, and a quarter of computer user support specialists earn $59,900 or less.
How many computer user support specialists work in New York-Newark-Jersey City, NY-NJ?
About 36,580 computer user support specialists are employed in the New York-Newark-Jersey City, NY-NJ metro area, not counting the self-employed.